Privacy Policy

Introduction

PropStack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management software and services.

Information We Collect

PropStack Cloud Service

When you use our cloud-hosted service, we may collect:

• Account information (name, email, billing details)
• Property and tenant data you input into the system
• Financial transaction data for rent collection
• Usage analytics and system logs for service improvement
• Support communications and feedback

Free Self-Hosted Version

When you use the free self-hosted version of PropStack, we do not collect or have access to your data. All information remains on your own servers under your complete control.

How We Use Your Information

For PropStack Cloud users, we use collected information to:

• Provide and maintain our property management services
• Process payments and financial transactions
• Send important service updates and notifications
• Provide customer support and technical assistance
• Improve our software and develop new features
• Comply with legal obligations and prevent fraud

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all data transmissions
• Regular security audits and penetration testing
• Role-based access controls and authentication
• Secure cloud infrastructure with automated backups
• GDPR and CCPA compliance procedures

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• With trusted service providers who assist in our operations (payment processors, cloud infrastructure)
• To protect the rights, property, or safety of PropStack, our users, or others

Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Restriction: Limit how we process your information

To exercise these rights, contact us at [email protected].

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently delete your data within 30 days, except where retention is required by law.

International Data Transfers

PropStack Cloud services are hosted in secure data centers. If you are located outside the hosting region, your data may be transferred internationally. We ensure appropriate safeguards are in place for all international transfers.

Cookies and Tracking

We use essential cookies to provide our services and optional analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our service. Your continued use of PropStack after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: